Complaints Book

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Virtual Complaints Book

In accordance with Law No. 29571, Consumer Protection and Defense Code (Peru).

Business Name: Viva Cusco Tour Operator | RUC: (Complete RUC)

person 1. Identification of the Requesting Consumer
Parent or Guardian Details
shopping_bag 2. Identification of the Contracted Good or Service
report 3. Claim Details and Request
Declaration: By sending this form, I declare that the entered details are correct, true, and I accept the Privacy Policy.
* Filing a claim does not prevent going to other dispute resolution avenues nor is it a prerequisite to file a complaint before Indecopi. The provider must respond to the claim within a non-extendable period of no more than fifteen (15) business days.
history Last updated on: 21 de May de 2026
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